Privacy Policy
This Privacy Policy applies to the bookings made on the website of Sea Shell & you are accepting the terms stated here under relating to Privacy.
If you have further questions relating to this policy please contact our Management Team by mail at 3,5, Sea Shell, Aberdeen Bazaar, Port Blair, Andaman & Nicobar Islands or write to us at info@seashellhotels.net
- Collecting information about you
In accordance with the applicable Acts governing Privacy, Sea shell only collects personal information that is necessary for business purposes. We endeavour at all times to collect personal information in a fair and lawful manner, and that we will respect their right to control how their personal information is collected and used.
Sea Shell collects personal information to be used for the purpose of its business.
The main categories of information we collect relate to a person’s general contact information, personal details, contact information including e-mail address.
This Data includes, without limitation, the following categories:
(a) Contact information: first and last name, email address, phone number and other similar contact data.
(b) Financial information: payment instrument information, transactions, transaction history, preferences, method, mode and manner of payment.
Sea Shell collects personal information related to bookings and as necessary for other purposes related to the management of the resort facility. Further personal information may be collected in specific instances such as in the event of an incident occurring on site for legal.
- Using and disclosing your personal information
Our purpose in collecting information about you is to provide you with personalized services, improve our product and services, and most of these uses are clear from the circumstances. We also use your personal information for internal quality assurance purposes.
Sea Shell provides personal information to operators in order to facilitate a booking that you have requested. Otherwise, we do not routinely disclose personal information, except where it is necessary to provide you with a service that you have requested such as to make bookings for your travel with airlines. Sea Shell shall not use or disclose any information about you without your consent, unless:
required by law or to protect the rights, property or personal safety of another guest, or any member of the public.
- Service providers
Like many businesses, Sea Shell uses a range of service providers to help us maximise the quality and efficiency of our services and our business operations. This means that individuals and organizations outside of Sea Shell, will sometimes have access to personal information held by us and may use it on behalf of Sea Shell. We require our service providers to adhere to strict privacy guidelines and not to keep this information or use it for any unauthorised purposes.
- For our web site users
Sea Shell is committed to high standards of data security with respect to information collected on our site. We offer SSL encryption, the industry standard security measures for transactions made over the Internet.
New technologies are emerging on the Internet that help us deliver customized visitor experiences. At Sea Shell, we primarily use “cookies” to help us determine which service and support information is appropriate to your computer and to facilitate your use of our instant transactions area. Our use of this technology does not mean that we automatically collect additional information about you. We might be able to ascertain what type of computer you are using, but beyond that, our use of cookies is designed only to provide you with a better experience when using our websites.
We want to be sure you understand that accepting a cookie in no way gives us access to your computer or any personal information about you. We know that a lot of people have concerns about cookies, but in talking with many of our users, we feel that the benefit we both gain from their proper use is worthwhile. We value the relationships we have with our guests and future guests, so we respect these concerns. We also use pixels and similar technologies to analyse traffic on our website and mobile application to improve your experience of using them.
For more information about these new technologies on our websites please contact our Management Team by calling on 9932089942,
by mail at 3, 5, SEA SHELL, ABERDEEN BAZAAR, PORTBLAIR, South Andaman, Andaman and Nicobar Islands, 744101, India
or e-mail info@seashellhotels.net.
Business timings: Monday through Saturday 9.30 AM to 6.30 PM. Closed on Sunday and National Holidays**.
Links from our web site: Our web site does not contain links to other sites.
- Future changes
Our commitment to being the leading Hotel/ Resort business and to continually improve our services means that our business will continue to evolve as we respond to customer needs. Because of this, from time to time, our policies will be reviewed and may be revised. Changes to any Privacy Policy will be made by posting an updated version of the policy on our website and communicated subsequently in our publications for our members.
- Data Grievance Redressal
Any complaints or request or concerns with regards to use, processing or disclosure of information provided by you or breach of these terms may be taken up with the designated grievance redressal officer as mentioned below by sending an email to info@seashellhotels.net or via registered post to:
Sea Shell
Name: Admin
Address: 3, 5, SEA SHELL, ABERDEEN BAZAAR, PORTBLAIR, South Andaman, Andaman and Nicobar Islands, 744101
Phone: +91 3192 233107/168
We request you to please provide the following information in your complaint:
- a) Identification of the information provided by you.
- b) Clear statement as to whether the information is personal information or sensitive personal information.
- c) A statement that you have a good-faith belief that use of the information has been processed incorrectly or disclosed without authorization, as the case may be.
- d) A statement, under penalty of perjury, that the information in the notice is accurate, and that you are authorized to act on behalf of the owner of the right that is allegedly infringed.
The Company may reach out to you to confirm or discuss certain details about your complaint and issues raised. The Company shall not be responsible for any communication, if addressed, to any non-designated person in this regard.
You may also contact us in case you have any questions / suggestions about the Policy using the contact information mentioned above. You are accepting the terms stated hereunder relating to Privacy. It explains how Sea Shell handles personal information and complies with the requirements of the Privacy Act.