RULES
Mandatory Requirement
Guests (Adults, infants and children) are required to be submit the following copies of the documents before check-in in all our hotels and resorts.
For Resident Indians
Valid Government Approved Individual Photo ID proofs with address: Passport, Driving License, Voter ID card, Aadhar Card etc. PAN Card IS NOT a valid address proof.
For Foreigners and Non Resident Indians, PIO and OCI Card Holders
Guests holding foreign country’s passport, PIO card or OCI card holders have to get an RAP (Restricted Area Permit) issued from the Airport on arrival. Copies of the Passport with the Visa, or PIO card or OCI card with the RAP have to be submitted and guests have to fill their personal details before check-in in all our hotels and resorts.
Room occupancy policy
- Please reduce Rs.500/- for single occupancy, rate not valid between 20 Dec 2017 to 20 Jan 2018.
- Max 3 Adults or 2 Adults with 02 child(Below 12yrs) allow in 01 room with extra charges.
- Meal Supplements @ 1000/- +18% GST per person per meal.
- Guests, infants and children are required to submit the following copies of the documents before check-in in all our hotels and resorts
Child & Infant Policy
- Infants and Children below the age of 5 years without extra bed will be complimentary.
- Children between 5-12 yrs without extra mattress @ 1500/- + 28% GST per day on C.P.
- Children between 5-12 yrs with extra mattress @ 2500/- + 28% GSt per day on C.P.
- Above 12 years Rs.3000/- + 28% GST with or without extra mattress on C.P.
Meal Plan
- All meals will be served at the main restaurant.
- C.P. – Room + Breakfast.
Check-In / Check-Out Time
- Sea Shell, Port Blair/Havelock/Neil: Check-in Time – 12:00 PM and check-out time is 10:00 AM.
- Early check-in and Late check-out is subject to availability.
- Guaranteed early check-in or late check-out will be charged one night’s room rate.
BOOKINGS TERMS AND CONDITIONS
- Bookings will be held provisionally up to a pre-specified Cut-off date after which they will be released.
- Bookings confirmed only after 100% payment in advance.
- Rates subject to change without prior intimation.
- Any hike/s in Govt. taxes, the same would be charged accordingly over and above the room rates/ meals.
- Kindly book your ferry tickets beforehand. To book your ferry tickets for Port Blair, Havelock and Neil islands please contact:
HIGH SEASON SURCHARGE
- INR 1000/- + Taxes per room per night will be extra from 20th December, 2017 till 20th January, 2018.
- Dinner Supplement compulsory for 24 December @ 2500/- + Taxes Per Head and for 31 December Rs. 3500/- + Taxes Per Head.
CANCELLATION POLICY
- 75% refund for cancellation received 30 days or more in advance.
- 50% refund for cancellation received 15 days in advance or more.
- No refund for cancellation received less than 15 days in advance.
KINDLY NOTE
- No refund will be given whatsoever for No-show due to cancellation of flight/ferry due to technical/weather and sea conditions.
- No refund for unused nights or early checkout due to change in schedule of flight/ferry due to technical/weather and sea conditions.
- Since flight/ferry schedules are subject to weather and sea conditions, guests who are traveling to Andamans are advised to take travel insurance.
- The ferries operate from Port Blair to Havelock and Neil from 06:00 AM to 02:00 PM.
- From Havelock and Neil to Port Blair the ferries operate from 09:00 AM to 04:00 PM.
- Ferry schedules may be changed by the operator. Please reconfirm with your ferry operator for the current schedule.
VISA PERMITS FOR FOREIGN NATIONALS:
- It has been brought to our notice that some Indian missions are now requiring a separate form to be filled incase you are visiting the Andaman Islands. We would request you to declare that you are visiting these Islands if your VISA has not been already issued.
- The ‘Restricted Access Permit’ is issued on arrival at Port Blair by the Immigrations and the same does not need to be applied in advance.
- Incase your Visa has been received kindly do check and ensure that there is NO SEPARATE STAMP stating ‘Entry to Restricted Areas Not Permitted’. If this exists, do contact the Indian mission to amend the same.
- Please also note that there is a pre-printed separate line in the Visa which would state: ‘Not valid for prohibited, restricted and cantonment areas’ and this line can be ignored.
- Kindly note this is a Government related requirement and we will not take any liability incase of a guest having to return back from airport due to non compliance of the government rules and regulations. Our normal cancellation policy will apply.
NOTE FOR GUEST:
- Please note Andaman and Nicobar Islands are a remote destination that have become tourism hot spot in the last couple of years and in tourism terms are still are a young destination with most locals not aware or equipped with skill sets to handle customers. The hotels are not comparable to city standards and hence we would recommend guest to go through our reviews and pictures before selecting the hotel. We would recommend guest not to go by star category as this is quite misleading. Andamans is an expensive destination and is not luxury and only recommend these Islands to people who are looking for an unique, adventurous and fun-filled holiday. Andamans is not about the rooms or the hotel and is about what lies outside.
- Hotels in Andamans have an early check in and checkout time and this is because most of the flights come in early morning and the hotel requires atleast an hour’s time to remake the room for the guest checking in. This may cause inconvenience to you as you may have to check out early morning even though you have afternoon flight/ferry and would request all guest to co operate with the hotel on their check in check out policy. At Havelock since most hotels have a early check out and the ferry departs only at 1600 hrs we would recommend that guest can book some activity or hire cars to spend a few hours at a nearby beach and payment of which can be made directly, our representative at Havelock would be happy to update you with options available.
- Most sightseeing places are closed on Sundays and Mondays. Ross Island is closed on Wednesday. Please note that being a small island, besides national holidays; sightseeing places are also closed on religious occasions for which we are intimated the same day. Our efforts will be to cover the missed out places on an alternate day, but if it is not possible, no refunds would be offered.
- There is a huge shortage of rooms during season and any last minute change or cancellation will attract retention and their is nothing that we can do to prevent the same.
- We know this may seem more of a dampener to visit Andamans but we would like all our guest to be well informed about the destination since we value your time and money and want to provide a complete and honest experience of this truly stunning destination called Andamans.
